Hello All,
My desktop computer is a Dell XPS 8930 running the current version of Windows 10.
I run
PIA, a competent VPN on the machine. For the past two days, all attempts to connect to the Internet from a browser fail but my mail client, Outlook 365, works.
This happens whether I go online with an Ethernet connection or WiFi. If I disconnect PIA, the browsers (current 64 bit versions of Chrome, Firefox and Edge), work properly. I have tried changing the PIA servers from
Auto to a variety of other locations with no improvement.
I run the same PIA settings on a
Lenovo Yoga X1 running current Windows 10 as well as a
MacBook Pro and an HP desktop running
Ubuntu 18.04. They all work properly with PIA enabled and connected.
I finally resolved the problem by following the instructions provided by PIA at
https://www.privateinternetaccess.com/helpdesk/kb/articles/why-is-the-vpn-connection-not-working-or-slow-with-the-pia-appIn my case, the answer was
Change Connection Type from
UDP to
TCP. I can't explain why this change became necessary but making it restored the ability of my browsers to go online.
Ralph Sutter
